Big Island Branch

Converged Telcom
Big Island Division
464 Kalanikoa Street, #306
Hilo, HI 96720
Consultation & On-Island Tech
(808) 930-0000


Support on Maui and Kauai
also available


CONVERGED TELCOM'S PHILOSOPHY IS BASED ON THREE BASIC TENETS



1) SERVICE
    ● Provide friendly, personal and reliable service, first and foremost.

2) QUALITY
    ● Provide state of the art technology and the highest quality products at competitive prices in partnership
       with reputable, world renowned manufacturers.

3) ACCOUNTABILITY
    ● Be accountable at all times to our customers and to each other.



WE ARE COMMITTED TO THE FOLLOWING BEST PRACTICES



Customer Relations
    ● Treat each customer with integrity and respect, as if he were our only customer, t hrough our Customer
       First Programs.
    ● Build long-term relationships with all our customers.

Employee Development
    ● Empower our associates through open communication, ongoing training and skill building.
    ● Focus on team building and practice teamwork in our delivery of service to our customers.

Products and Services
    ● Remain the leader in the industry by providing a clear vision of our future, bringing to Hawaii new
       technologies and striving for excellence in our core competencies.
    ● Provide timely and efficient response to customer needs.
    ● Keep operating costs low and pass along the savings to customers.

Responsibility to our Community
    ● Encourage responsible care of our environment and minimize waste.
    ● Be proactive and involved citizens. As individuals and as a group, encourage support and participation in
       local, national and world organizations and purposes that benefit others.



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518 Holokahana Lane            Honolulu, HI 96817            Phone: 808.521.0000            Fax: 808.545.8000            Service: 808.533.8888