Who We Are

We’re honored to serve thousands of satisfied Customers in the State of Hawaii today. We boast a strong percentage of long term and return Customers, which is an indication that Converged Telcom, LLC has earned the confidence of our loyal Customers in our ability to deliver excellent service.                     Converged Telcom, LLC has been in business since 1983.

Commitment to Best Practices

Customer Value

  • Treat each Customer with integrity and respect, as if he or she were our only Customer through our Customer First Programs. 
  • Build long-term relationships with all our Customers.

Employee Development

  • Empower our associates through open communication, ongoing training and skill building.
  • Focus on team building and practice teamwork in our delivery of service to our Customers.

Solutions & Services

  • Remain the leader in the industry by providing a clear vision of our future, bringing to Hawaii new technologies and striving for excellence in our core competencies.
  •  Provide timely and efficient response to Customer needs. 
  • Keep operating costs low and pass along the savings to Customers.

Our Team

Professional Services

  • Fully qualified and factory certified by the manufacturers we represent. Technical training is provided on a regular schedule and open to all interested staff
  • Dedicated to Customer service
  • Highly experienced in all products and services
  • Supported and Supervised by a highly qualified technical team in-house, Operations Manager, Field Supervisors and Journeyman Technicians
  • Quick and complete access to Product Technical Support

Administration

  • Provide a number of different services including project consultation, management, telco interface, Customer end-user education, quality assurance management, Customer relations, billing and accounting, service dispatching, move add and change orders, relocations of entire systems and service agreements
  • Associates are carefully selected for their professionalism, ability to provide friendly, efficient Customer service and enthusiastic attitude

Consultants

  • Qualified, experienced and committed
  • Multiple years of experience in a variety of telecommunication markets
  • Readily available to assist, advise and plan for the best products and equipment to benefit the present and future operational needs of our Customer
  • Dedicated to providing our Customers with the highest level of service and state-of-the-art products at competitive prices

Licensing

Contractor's License C-29743

  • State Department of Commerce and Consumer Affairs, Professional and Vocation Licensing
  • This license indicates that Converged Telcom has successfully met industry requirements to ensure knowledgeable, safe and legal operations on Electrical Interfaces

State Registration 26-3316219

  • State DCCA Business Registration Office (808) 586-2727
  • Required to do business in the State of Hawaii

State Department of Taxation W46611749-01

  • State Department of Taxation (808) 587-4242
  • Converged Telcom is officially registered with the State Department of Taxation

References

First Hawaiian Bank

2250 North King Street
Honolulu, Hawaii 96819
(808) 525-8849
Contact: Grace Cobb

Bank of Hawaii

1617 Dillingham Boulevard
Honolulu, Hawaii 96819
(808) 694-6245
Contact: Edna O. Cruz

American Savings Bank

1620 N. School Street
Honolulu, Hawaii 96817
(808) 541-8565
Contact: Rick Manungas

Dun & Bradstreet

1617 Dillingham Boulevard
Honolulu, Hawaii 96819
(808) 694-6067
DNB: 829333736